Delivery

Destination 

FREE UK untracked and sent by Royal Mail 

FREE collect in store at Bristol Museum & Art Gallery

£6.95 Europe untracked and sent by Royal Mail

£9.95 Rest of the World

When will it arrive?

We aim to post orders the same day as we receive them but this is not always possible. We use Royal Mail for delivery who cannot guarantee the arrival date but we would expect you to receive orders within five working days. When we send your order we will confirm it has been dispatched via email. 

Please note that shipping to some countries outside of the UK may result in import taxes or duty for which payment is the responsibility of you the customer. 

We pack all of our orders with great care and deliver them to the post office for delivery in the best condition. However orders may sometimes get damaged in transit for which we bear no responsibility but if you contact us we'll try to resolve any issue and please pre-warn your pets that your order is not a toy when it arrives through your door!